Would you still buy a Rolex if you knew about these?

» Posted by on Jul 9, 2012 in General | 0 comments

This is a Rolex Tridor.

Rolex discontinued the Rolex Tridor Day-Date years ago but I remember that when it came out many people touted it as the Supreme Day-Date.

It is interesting because it looks like a Presidential bracelet mixed with a Jubilee bracelet.

But Rolex and some brands have been creating, with my observations, a culture where the customer serves the company(that sells).

ie You get to buy a Rolex because Rolex decides that you are fit to be one of their 850,000 customers per annum.

Strange.  I have been KNOWN to say alot of bad things about Rolex, but I still buy their watches, because I believed that they are good.

UNTIL…now, if you treat us consumers like shit, make sure you NEVER sell any shit.

Look at this Tridor. It belongs to me. This is NOT a second hand story.

Basically, this BRAND NEW Rolex bought some 8 years ago..simply fell aprt and dropped off my wrist.

Why on earth?!?

Because the LINK on the Tridor is both glued and lasered with minimal contact area…look at the pictures.

NO screw or pin!!!

If one tugged at the Rolex, it will split apart!

Well, no one has said anything…maybe I am the ONLY one.

BUT…hear this second part…and it is NO surprise.

When I go to the Rolex Centre…they said..they don’t make this Tridor anymore, so they don’t fix it!!!

The policy of NOT fixing any Rolex that is more than 4 years old is still urban legend or what?

Anyway, short of not blogging about it, for 6 months, to allow them to do damage control, I am now releasing the NEWS.

How can a company that prides itself on engineering even MAKE a bracelet of THIS design???

How can one depend on glue to hold less than 2mm square of gold to gold surface????

So…as usual, Rolex answers to NO ONE.

And that is a sort of cool marketting strategy.

They are ABOVE service. YOU serve Rolex.

NOT the other way around.


Well…I will still buy Rolex.

But I think they should have better service attitudes, and admit mistakes.

This is a TOP END watch, bought by me…not a second hand watch, and I wonder if today, the submariners and etc etc are held together this way?!?!?!
I would be more than happy to apologise IF I have misrepresented anything, but as a known collector, I am speaking up for the common man in the street, many aspire to own just a Rolex.
It is their life savings.
Why not treat them with some courtesy? Errr…in Singapore..don’t even bother to deny this. If you are a Rolex owner, and your watch is old..say about 5 years…have you experienced their “service”?
The people at Panerai, Patek, Lange, IWC, etc etc…all bend over to serve, as watches like these are not cheap, and service is all a part of it….even at Rolls Royce, Krell, Porsche, Lambo, hey…I am speaking as a customer.
But Rolex??? They have always been an aloof bunch…of sales people, who believe they are socially the equivalent of a surgeon/minister. Strange..maybe it is all an act.
Let me know.
I have no idea if Rolex is servicing customers in other parts of the world.



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